FAQ
1.About Transport:
We usually suggest our customers do the shipment by sea because It is economical, the air transport is short time but expensive. The forwarder can be provided from you then we will help to contact them, and you also can use our cooperation forwarder.
2.Are you a trading company or a factory, will it be cheaper to buy from your side?
We are a factory Anxi Yongxing Machinery Co., Ltd. , also operate a professional export&import trading company Xiamen Kuntuo Industrial Co., Ltd of our own.
Most products can be installed and trained through online video and text mode. If special products need to be installed on site, we will arrange technicians to install and debug on site.
4.About Payment Terms:
50%Deposit, balance payment before shipment.
5. About Payment Price:
EXWORKS,FOB Xiamen, or CIF , our quotation is valid for 15days.
6. About Lead Time：
5-7days after confirmation of the deposit receipt.
| 7.1 | The whole machine warranty period (months)） | 12 | |
7.2 | Main component warranty period (months) | Burner, Motor, | 6 |
7.3 | Wearing parts, other parts warranty period (months) | Transmission belt | 3 |
